Privacy Notice

Mustaqeem Morshed, operator of Zappi, is the data controller for personal data processed through the Service. This notice explains what we collect and who we share it with.

Data we collect

Account data: email address, username, display name, chosen language and age band. Learning data: stories opened, quiz answers, XP, streaks, badges, Olympiad scores and leaderboard opt-in. Chat data: questions asked to Zappi about a story and its replies. Billing data: subscription status, plan, renewal date and the payment identifiers Polar or Google Play gives us. We never see or store full card numbers. Technical data: basic log and error information needed to keep the Service running securely.

Why we use it

To create and secure accounts, to show progress, streaks, badges and leaderboards, to answer story questions, to provide and bill subscriptions, and to fix problems. We do not sell personal data. Advertising is currently disabled, and youth privacy safeguards remain in place.

Who we share it with

Polar Software, Inc., our reseller and Merchant of Record, processes website payments, tax and billing support and receives the data needed for your order. Google Play processes Android subscriptions and sends us status updates. Supabase hosts our database and authentication. Lovablehosts the app and the AI gateway used to write stories and power Zappi chat. Google receives data only if you choose to sign in with Google. We also share data where the law requires it.

Younger users

Zappi welcomes curious readers of any age. Younger users should use the service with a parent or guardian's guidance. A parent or guardian may ask us to access or delete a young user's data. We collect only what the learning features need and never sell or profile young users' data for advertising.

Keeping and deleting data

We keep account and learning data while the account exists, and billing records for as long as tax rules require. Email us to delete an account; we remove personal data within 30 days apart from records we must legally retain.

Your rights

Depending on where you live you can ask for a copy of your data, correct it, delete it, object to processing, or withdraw consent. Contact fmustaqeem02@protonmail.com and we will respond within 30 days.

Contact

fmustaqeem02@protonmail.com · See also our Terms & Conditions and Refund Policy.